Return & Refund Policy

We want you to love your Daak Street purchase, and we're here to help if you're not completely satisfied. Please review our return policy below:

1. Damaged Products:

   • We accept returns only in the case of receiving a damaged product.
   • Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item.

2. Notification and Proof:

   • To initiate the return process, contact our Customer Support team within 24 hours of receiving your damaged item at suppot@daakstreet.com.
   • Provide a clear video or picture as proof of the damaged product.

3. Return Eligibility:

   • Returns are eligible only for damaged products with valid proof submitted within the specified timeframe.

4. Return Process:

   • Our Customer Support team will guide you through the return process and provide instructions for the return shipment.

5. Refund or Replacement:

   • Upon receiving and inspecting the returned item, we will notify you regarding the approval or rejection of your refund or replacement.
   • If approved, a refund will be processed to your original method of payment or a replacement item will be sent.

6. Shipping Costs:

   • Daak Street will cover the shipping costs for the return of damaged items. Please follow the return instructions provided by our Customer Support team.

7. Contact Information:

   • For any questions or concerns regarding returns, contact our Customer Support team at support@daakstreet.com.

Note:

• Returns that do not meet the specified criteria or are not reported within the 24-hour timeframe will not be accepted. 
• No Returns / Exchanges for discounted items. Make sure you're choosing the right product and size before placing the order.

Thank you for choosing Daak Street. We appreciate your understanding and cooperation.